Call Us 1-844-276-2337 (Toll Free)

delivery information

Mattresses and Large Items

Delivery and/or shipping of mattresses and foundations is included at no additional charge to most locations across Canada. Adjustable beds, sofas and furniture are subject to additional freight fees.

When delivery resides within our service area, deluxe in-home set-up is provided at no charge. Deluxe service includes: the removal of your old mattress and foundation (box spring), your new mattress setup and the removal of any plastic and cardboard associated with the new mattress. When delivery is outside of our service area, your mattress or similar large item will be delivered to your residence via curbside delivery. Should in-home set up be desired or required, please contact us at (1) 416-789-2337 or e-mail us at [email protected] to inquire about the delivery specifics as well as additional fees associated.

 

What is the typical Soma service area?

Soma services the Greater Toronto Area, including: Durham region, Halton region, Peel region and York region.

 

What makes Soma’s delivery team different?

While other mattress stores contract deliveries out to a third-party carrier, Soma has its own internal delivery company that delivers in our service area. This allows us to provide deluxe in-home setup and ensure that our customers are cared for and well taken-care of during delivery.

 

What happens with delivery to remote locations?

When shipping outside of our typical service area and to remote locations, additional fees may be incurred. Some locations throughout Canada have very small communities and are difficult for logistics companies to reach. If you are unsure of delivery to your residence, please contact us at (1) 416-789-2337 or e-mail us at [email protected] to determine the details.

 

Delivery of adjustable bases, furniture and sofas?

In-home deluxe delivery and set-up is included at no additional charge anywhere within Soma’s typical service area. Due to the nature of adjustable beds, custom furniture and sofas, any deliveries outside of our typical service area will handled on an individual basis.

Refunds, Shipping & More...

We will accept a return and provide a full refund on any bedding item that is categorized as regularly stocked merchandise, providing that the item is unused and in the original packaging including any product tags that were attached to the product.

At Soma, we focus on the total sleep health and needs of our customers by ensuring every product that leaves our shelves or shipping department is brand new!


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Contact Us

Soma Organic Mattresses
100 Bridgeland Ave, Unit C
North York, Ontario
M6A 1Z4
Toll-Free: (844) 276-2337
Local: (416) 789-2337