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Soma Comfort Exchange Policy


At Soma Organic Mattresses we strive to ensure that our customers are comfortable and supported properly on their new mattress. We understand that some people take more time to adjust to a new mattress than others and/or some may not have chosen the right mattress the first time around. Keeping our customer’s best interest in-mind, we have developed a 90 day exchange policy.

If after sleeping on your new mattress for 30 days you are unsatisfied with the comfort, we will exchange the layers in your mattress (if applicable) for a one-time new layer exchange. This will ensure your comfort and support at no charge other than a nominal shipping fee.

We do not offer refunds as we do not resell used mattresses (for sanitary reasons). This ensures that you will always receive a brand new mattress with your purchase at Soma.

Refunds, Shipping & More...

We will accept a return and provide a full refund on any bedding item that is categorized as regularly stocked merchandise, providing that the item is unused and in the original packaging including any product tags that were attached to the product.

At Soma, we focus on the total sleep health and needs of our customers by ensuring every product that leaves our shelves or shipping department is brand new!

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Contact Us

Soma Organic Mattresses
100 Bridgeland Ave, Unit C
North York, Ontario
M6A 1Z4
Toll-Free: (844) 276-2337
Local: (416) 789-2337